VoceFacile · Trades
Every missed call
is a job that goes to someone else.
When you’re under a sink, on a roof or driving, Giulia answers. She takes name, address and what happened, flags emergencies and tells you as soon as the call ends. You call back when your hands are free.
GDPR · Your number stays yours · No app to install
Try it now
Call the way your customer would.
+39 045 2087647Giulia answers, at any hour. Judge for yourself whether the customer would call someone else.
How it works
You work. She answers.
01
The customer calls
While you’re on a job or after hours. From your mobile, call forwarding sends Giulia only the calls you don’t pick up.
02
Giulia takes the message
Name, town and street, a number, what happened and when to call back. One question at a time, and she reads it all back before saying goodbye.
03
She tells you right away
As soon as the call ends you get, on Telegram or by email, who called and what they need. In the included dashboard you find every call, summarised.
What it does, concretely
Built for people who work on site.
Safety first
Smell of gas, water that won’t stop, sparks: she says straight away what to do (shut off the water, call 112) and marks the request as urgent.
Your number stays yours
From a mobile, only missed calls go through. From a landline all of them do: switch it on when you leave, off when you’re back. Or a new, dedicated number.
Answers about area and jobs
Which jobs you do, in which towns: she knows what you tell her. If she doesn’t know, she takes the message and you confirm.
Never a guessed price
To “how much?” she answers that it depends on the job and that you’ll tell them. No figure, not even a rough one.
Says who she is
She introduces herself as a virtual assistant and says the call is transcribed. The caller knows who they’re talking to.
Notifications + included dashboard
Every request lands on your phone, summarised. In the dashboard, customers and calls stay in order, with no extra spreadsheet.
What it doesn’t do
The job and the price stay yours.
She doesn’t quote, give prices or timings, promise site visits or give technical advice, apart from safety instructions. She never says where you are or what you’re doing. She takes the message and passes it to you.
Read also: how to find plumbing customers (and not lose them on the phone) →How it pays off