VoceFacile · Enterprise
More locations.
One secretary, everywhere.
For chains, franchises and multi-location organisations: custom contract, dedicated SLA, one-on-one onboarding. One voice on the phone, one dashboard.
Dedicated SLA · Multi-location · GDPR DPA available
The problem
Chains lose calls at every location. Call centres cost money and never improve.
More locations means more missed calls, more staff on the phone instead of with customers, and no overall view. VoceFacile gives every location the same secretary, and you a single place to see it all.
What we offer
Built for those who run many locations.
A secretary for every location
The same quality everywhere, configured to the specifics of each location.
Dedicated SLA
Availability and response times written into the contract, not spoken promises.
Cross-location dashboard
Calls, appointments, contacts and metrics for all locations in one dashboard that fills itself in, call after call.
Per-call audit log
Every call tracked: a compliance and control trail, location by location.
GDPR and DPA
Data stored in Europe, a Data Processing Agreement available for your legal team. Export all your data to CSV whenever you want: no lock-in.
Integrations and migration
Native REST where available, webhooks for the rest, structured delivery for closed systems. You import existing contacts in minutes (Excel, Google, software).
The process
From first contact to rollout.
01
Discovery call
Thirty minutes to understand locations, call volumes and software in use. No commitment.
02
Pilot at one location
We configure and launch one location. You measure real results before extending.
03
Rollout
Extension to all locations, with cross-location dashboard and onboarding for your team.
For your IT
Built for real.
Multi-tenant on Supabase (EU)
Per-customer isolation, data stored in Europe.
Ed25519 signature verification
Call webhooks are cryptographically authenticated.
Webhook idempotency
No event processed twice, even under load.
Database-backed rate limiting
Persistent protection, not in-memory: it holds up multi-instance.
Pricing