VoceFacile · News

What’s new.

TradesNovember 2026

How a plumber finds customers (and doesn’t lose them on the phone)

Word of mouth, your Google listing, a website: customers find you. But if you can’t answer while you work, not everyone calls back. What to ask callers, and how not to lose the request.

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RestaurantsOctober 2026

Reservation management: what about the phone?

Software takes care of online bookings. The phone rings mid-service. What to ask callers, and how not to lose the ones that come by phone.

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PrivacyOctober 2026

Every call starts by telling the truth

At the start of the call, the assistant introduces itself as a virtual assistant and says the conversation is transcribed. Anyone who doesn’t want the transcript can say so: the text never reaches the business, it stays in a protected archive and deletes itself after 30 days.

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ProductOctober 2026

A new voice on the demo line

More natural, with the pauses and intonation of a real person. The best way to judge it is to hear it: call the demo.

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ProductOctober 2026

Help, right inside the dashboard

The dashboard now has a “Help” button: step-by-step instructions for the most common tasks and an assistant that guides you, without having to write to anyone.

CompanyJune 2026

Our commitments and the 2026–2029 roadmap

We’ve published our privacy and security principles, and the direction all the way to preparing for post-quantum cryptography.

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ProductJune 2026

Connect Telegram with a QR code

Turning on notifications is now a scan: point at the QR, Telegram opens and your business is connected.

SecurityJune 2026

Data isolation and automatic deletion

Row-level security on every sensitive table and automatic retention: we keep only what’s needed, the rest deletes itself.

ProductJune 2026

VoceFacile is online

The new site and the virtual secretary for restaurants, practices and clinics — 24/7, with data in Europe.